Outward Leadership Workshop
(One Day Interactive Workshop)
OUTWARD LEADERSHIP
Course Curriculum
Content Summary
This one-day program is designed to significantly advance leaders’ abilities to implement outward mindset ways of working within their teams and organizations.
It equips leaders with a suite of 38 practical tools to ensure they and their employees are working with an outward mindset. Participants are equipped to use all 38 tools and leave the workshop with a specific plan for implementing the tools to address their pressing organizational issues.
So that leaders can quickly reference and apply the tools, they are grouped into four categories and listed in a Workplace Situations Index containing 30 common situations faced by leaders and their teams.
Workplace Situations Tool Index
Accountability
Collaboration
Conflict & Relationships
Supervision
Who Should Attend?
- Leaders and managers at any level in an organization
- Potential and emerging leaders
Materials & Resources
Participants receive the Outward Leadership handbook. Through their account on the Arbinger Portal, Outward Leadership program participants also receive access to digital versions of the 38 tools and videos introducing selected tools. Access to pdfs of all tools.
Prerequisites:
Participants must have attended the two-day Developing and Implementing an Outward Mindset course.
Certified Arbinger Facilitator
38 Tools Provided
ACCOUNTABILITY
16 Job Map
18 The 3 Questions
20 Clarify Roles
22 Turn Objectives Outward
24 3A+ Development Framework
26 Report “Down”
28 Report “Up”
30 Progress Discussion
32 Impact Check-In
COLLABORATION
36 Start in the Right Way
38 Apply S.A.M.
40 Meet to Learn
42 Meet to Give
44 Biggest Headache
46 Collaborative Helping
48 Help Another Team
50 Who is Affected?
52 Tackle a Complex Problem
CONFLICT & RELATIONSHIP
56 Check Your Mindset
58 Focus on Facts
60 Find Out-of-the-Box Space
62 Enhance Relationships
64 Help Others Feel Appreciated
66 Imagine You Were Outward
68 Diagram Collusion
70 De-Blame Collusion
72 Daily Application
SUPERVISION
80 Hiring Interview Questions
84 Who to Promote
86 Onboarding Conversation
88 Help People Stretch
90 Apply the Influence Pyramid
92 Make Communication Safe
94 Correct Performance Problems
96 Correct Unacceptable Conduct
98 Help Others Resolve Collusions
100 Pre-Termination Assessment
102 Termination Conversation
